Some AFN viewers in the Pacific who migrated to the new Korea-Sat 5 satellite are telling us that the new satellite has a poor signal lock and not as much power as the satellite they migrated from. We very much regret that this has resulted in a lower quality signal. To correct these issues, the satellite provider is switching us to a higher powered transponder on the same KoreaSat 5 satellite. This switch requires simple settings changes on your decoder and will result in better signal quality. If you currently do not have signal lock, or have a substandard signal, the second step to improve your signal quality is to have a minimum size satellite dish of 80 centimeters.

Click on your decoder model and view the Pacific Satellite Move video for specifics on what you should do to get a better quality AFN TV signal in the Pacific. All off-base AFN TV viewers in Japan, Korea or the Philippines need to make these decoder setting changes now through May 29, regardless of whether you have an acceptable signal, or not.

AFN has also obtained a “better position in the sky” for viewers watching AFN on another satellite, the one that serves land-based units in the Central Pacific to Thailand. Going to this new satellite will greatly reduce weather-related outages. From May 1-29, viewers who currently get the AFN TV signal via the IS-19 C-band satellite must lock in the 1S-18 C-band satellite. Click on the English language technical data sheet for details.

If you have lost your AFN TV signal or have substandard signal strength, you may also contact the 24/7 AFN help desk by dialing DSN 312-348-1339 or U.S. commercial 951-413-2339, or email sathelpdma@mail.mil.

Read our Frequently Asked Questions page (FAQ)

See technical data for the satellite changes:
Click on your decoder model and print PDF to use with satellite realignment video below:
PowerVu D9865
PowerVu D9865 Instructions

(Updated: 23 April 2015)

Satellite realignment video:
This site last updated: 27 April 2015